SHIPMENT

All products ordered in our store are sent via Poczta Polska SA, through a courier company or InPost parcel lockers. The waiting time for a shipment is usually between 2 and 7 working days, depending on the supplier’s choice and time (in the period around holidays delivery times may be longer). The choice of the supplier takes place when the order is placed.

If the shipment is sent on delivery, the amount increased by the cost of shipment should be paid upon delivery (not applicable to Parcel Lockers).

The delivery costs relate to shipping in Poland.

In the case of sending abroad, please contact us by e-mail.

Method and cost of delivery

In the case of Poczta Polska,

The parcel is delivered to the address indicated above. In the absence of a person authorized to pick up the package, the postal worker leaves a notice in the box, which must be reported to the post office within 14 days. The cost of delivery is 12.30 PLN.

In the case of the Courier

The package is delivered to the address provided earlier. In the absence of an authorized person, the courier leaves an advice with the provided contact number. If the customer provided a phone number for contact purposes, the courier should call and ensure the presence of the person authorized to collect the parcel at the address indicated.

If you receive information about posting, but will not contact you and will not forward the courier, please contact us immediately on +48 881 427 368. The cost of delivery is 18.45 PLN.

In the case of InPost parcel machines

The package is delivered to the parcel locker in the location selected by the customer, from where the customer should collect it within 48 hours. If the parcel is not picked up within this period, it will go to the nearest InPost branch, where it will wait 3 days. In the case of parcel machines, only payment in advance is possible. The cost of delivery is 12.30 PLN.